All three properties owned and operated by Citrus Leisure PLC secured three international travel accolades in an unprecedented feat among the gaints of the hospitality industry in Sri Lanka,.
Citrus Waskaduwa, Citrus Hikkaduwa, The Steuart by Citrus and the &Co Pub and Kitchen were recognised by Tripadvisor’s Travellers’ Choice Awards, Agoda's Customer Review Awards and Booking.com’s Traveller Review Awards,company announced.
These achievements resonate strongly with Citrus Leisure PLC’s vision of becoming the ultimate hospitality brand in Sri Lanka.
Based on millions of reviews and opinions from travellers from around the world, the annual Tripadvisor Travellers’ Choice award recognises the very best tourism establishments in terms of service, quality, customer satisfaction and more, across a range of categories.
Citrus Hikkaduwa, Citrus Waskaduwa, The Steuart By Citrus and the &Co Pub and Kitchen bagged this sought after award for the year 2020.
Additionally, The Steuart by Citrus secured two more awards, the Agoda Customer Review Award and the Booking.com Traveller Review Award.
Both these awards are an annual appreciation program that recognizes partners for their exceptional hospitality and celebrate service excellence reflected in quality peer to peer reviews.
Citrus Leisure PLC recognises the importance of winning such titles to their name as these awards are only presented after analysing the review scores left by travelers after their stays or experiences.
As these reviews provide vital feedback to benchmark services and make improvements in terms of the hospitality offerings at any property, Citrus Leisure PLC ensures to follow a proactive approach which takes note of all guest comments.
Citrus Hikkaduwa is a 100 room hotel situated in the heart of Hikkaduwa. Ceremoniously opened in 2014, Citrus Waskaduwa is a 5 star resort in the West Coast of Sri Lanka comprised of 150 rooms with luxury amenities. T
The Steuart by Citrus is the latest luxury Business Boutique Hotel comprised of 50 rooms, situated in the heart of Colombo, coupled with traditional Scottish charm and embedded by history dating back to 1835.
(LIN)